Log Ski Rack Warranty
Log Ski Rack warrants the storage rack/s you purchased directly from us against defects in materials and workmanship when used for the intended purpose of holding skis/snowboards under normal use and conditions. Any unauthorized alterations or improper assembly damage will void the warranty we offer our customers.
The warranty is valid for one year on parts for the original owner only and warranty begins from the date of purchase. Log Ski Rack will provide a replacement part, at no charge, for any part found defective in material or workmanship during the warranty period (of a year). We, the manufacturer, cannot – under any circumstances – be responsible for damages or failures that occur as a result of improper assembly or failure to adjust, store or operate the log ski storage racks in anyway other than the intended (as per illustrated instructions online).
RETURN POLICY: 100% SATISFACTION GUARANTEED!
If you are not completely satisfied with the product you received from us you can return it, as long as it is in good condition (not damaged) – less shipping and handling charges. Our company will honor your opinion and the original purchase price of your item will be refunded. We highly doubt this will be the case but we want our clients to be confident in their choice to purchase from us.
If the purchased item is being returned, notification to logski.com must be made within 7 days from receipt of goods and can be completed via email at firstname.lastname@example.org (recommended), by phone at 1-715-543-2006 or fax at 1-715-543-2109.
All cedar logs can have natural checking that does not affect the structure of the product. Natural checking or other visual wood defects do not qualify as defects, and as such, will not qualify for free returns/replacements.
Return policy does not apply to Custom Orders.
Discover Your Storage Solution With Log Ski Rack
We’re here to give you a beautiful storage solution that fits your lifestyle, aesthetic and storage needs. To discover how we can create a custom design for you, give us a call today at 715-543-2006 or reach out to us online. Customer service is our top priority and we will always reply to your inquiries. To purchase today, visit our online store to see all of our available products.